Acceptable Use Policy

This Acceptable Use Policy ("AUP") describes the activities and business types that are not permitted on brantechcompanyllc.com, in our consultancy engagements, or in connection with payments processed through our payment processor. It is incorporated by reference into our Terms & Conditions.

We use Stripe, Inc. as our payment processor. To accept card payments, we and our clients must comply with the Stripe Services Agreement and Stripe's list of restricted businesses. This AUP mirrors and extends those requirements. We reserve the right to refuse service, cancel orders and refund payments where we reasonably believe an engagement violates this policy.

1. Prohibited businesses

We do not provide consultancy services to, accept payments from, or knowingly assist businesses engaged in:

• Illegal products, services or activities under any applicable law (including U.S. federal law).
• Goods or services that infringe the intellectual property rights of a third party.
• Counterfeit goods, unauthorised resale of branded products, or grey-market goods.
• Narcotics, controlled substances, drug paraphernalia, or any product marketed for substance abuse.
• Unregistered or unlicensed pharmaceuticals, supplements, or medical devices.
• Weapons, ammunition, explosives, or related accessories.
• Adult content, escort services, or any sexually-oriented goods or services.
• Gambling, sports betting, lotteries, or fantasy sports requiring a wager, unless properly licensed in every jurisdiction served.
• Multi-level marketing, pyramid schemes, "get rich quick" programs, or matrix programs.
• Cryptocurrency mining hardware, ICOs, or unregistered token sales.
• Money laundering, terrorism financing, or any activity sanctioned by the U.S. Office of Foreign Assets Control (OFAC).
• Hate speech, harassment, or content that incites violence against any individual or group.
• Doxxing services, stalkerware, spyware, or services designed to violate privacy.
• Credential-stuffing tools, account-cracking services, or any service whose primary use is unauthorized access to systems.

2. Restricted businesses (case-by-case)

We may decline or pause an engagement in the following categories pending additional due diligence, licensing review, or written representations:

• Cryptocurrency, digital asset and DeFi services.
• Money services businesses, payment facilitators and remittance.
• Lending, debt collection and credit repair.
• Adult-oriented (non-explicit) content platforms.
• Cannabis-related businesses, including CBD, in jurisdictions where legal.
• Telemedicine, online pharmacy and direct-to-consumer healthcare.
• Firearms-adjacent services (training, software, parts).
• Travel, ticketing and timeshare resale.
• Charities and non-profits requiring fundraising disclosures.

3. Prohibited use of our website

You agree not to:

• Use the site or our services to violate any law, regulation or third-party right.
• Submit fraudulent, misleading or stolen payment information.
• Attempt to interfere with the security or integrity of the site, including denial-of-service, scraping at scale, or vulnerability exploitation outside a sanctioned program.
• Reverse engineer, scrape, or harvest data, content, or contact information.
• Submit malware, viruses or other harmful code through any form, upload or message.
• Impersonate another person or business, or misrepresent your affiliation with one.
• Use the site to harass, defame, or threaten any individual.

4. Payment-related rules

• You must use a payment method you are legally entitled to use.
• You must provide accurate billing information at checkout.
• You must not initiate a chargeback without first contacting billing@brantechcompanyllc.com to attempt resolution. See our Refund & Cancellation Policy.
• You must not split, structure or otherwise disguise transactions to evade reporting or compliance requirements.

5. Sanctions & export controls

You represent that you are not, and are not acting on behalf of, any party located in or owned/controlled by a country, region or person subject to comprehensive U.S. sanctions or appearing on the U.S. Treasury OFAC Specially Designated Nationals (SDN) list, the U.S. Department of Commerce Denied Persons list, or equivalent UK, EU or UN sanctions lists. We do not provide services to such parties.

6. Reporting violations

To report a violation of this policy, email abuse@brantechcompanyllc.com. We investigate every report and respond within five (5) business days.

7. Enforcement

Violations of this AUP may result in cancellation of your order, refund or forfeiture of fees as appropriate, suspension or termination of your access to the site, and reporting to law enforcement, our payment processor and other relevant parties.